If you have a receipt, the company accepts returns and exchanges for up to 90 days-prior to October 2021, there was no time limit for returns. And if your order arrives damaged or defective, you’ve got a very short window of 48 hours to report it, so always inspect your products as soon as you get them. You get only 30 days to return area rugs, furniture, gas-powered equipment, and consumer electronics.
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If you use The Home Depot Consumer Credit Card, The Home Depot Commercial Revolving Charge, or The Home Depot Commercial Account, you have a full 365 days to make a return, and your purchase will be stored in the system for a year in case you lose your receipt. You’ll need to show ID to return items without a receipt. If you don’t have a receipt, try to make the return within 30 days and the company may be able to find your purchase in its system if you used a debit or credit card for the transaction. They must be new and unopened, and as long as you have proof of purchase, you can get a refund by the original payment method, in cash, or as store credit. Most items are eligible for returns for up to 90 days after purchase. Returns can be made in-store or via the mail (the company will provide a shipping label) whether the item was purchased online or in person. Without proof of purchase, Eddie Bauer used to have a policy offering a partial refund, but that language is now gone from their website, so reach out to customer service. Electronics, including computers, TVs, major appliances, cameras, tablets, and more can still be returned, but there’s a 90-day window that starts from the date the customer receives the item.Įddie Bauer used to allow returns anytime, but now it honors returns only for one year with proof of purchase, whether a receipt or Adventure Rewards number. There’s no time limit on returns and no receipt necessary, except for a few items, including tires, batteries, cigarettes, and alcohol. If the item can’t be found, you can get a refund for store credit at its current price, minus 20 percent. No gift receipt? An employee will look up purchases made in the last year.
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Shipping back products ordered online is free for most items.
Electronics and air mattresses have a 60-day window, and smart home and seasonal products get a brief 30 days. Now, however, the retailer has reduced the return window to 90 days for most items. As recently as last year, bed Bath & Beyond gave shoppers a full year to make returns.
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